Update on CPM and Gameready Crap

I spoke to a lovely woman at the company who didn't seem to see a problem with paying $100/month until the balance is paid off. Now, J wants to have his HR department look into it and possibly reimburse us, since our health insurance is through his job. Again, I will keep you posted!

Gameready and CPM Crap Still Happening

As I mentioned previously, my insurance company denied payment for my CPM and Gameready. I have been in contact with the company that rented them to me through the process, so obviously I was quite shocked to find out that they put me into collections.

I called this morning and was informed that I was not really put into collections, but it was more of a scare tactic (my words, not theirs), to get me to pay. My balance is $515, that is the rental of 2 CPMs and 1 Gameready (I paid out of pocket for the Gameready for surgery #2 and did not get either machine for surgery #3).

I called and tried bargaining it down, they took off $45, I tried playing the "professional courtesy" card, they didn't buy it. Then I tried getting them to break up the payments for me, so I am waiting for a call back. I don't know what will happen.....wish me luck!!!

Still Dealing With Crap From Hip Arthroscopy numer's 1 and 2

My wonderful (not being sarcastic) insurance company covered all cost of surgery, hospitalization, anesthesia, rehab (sort of), basically everything associated with the surgery, except the Gameready and CPM, which I was later told by someone in my OS office that these are "luxury items", and "I told you they may not be covered".

Me, being me, initially ignored the bills, which totaled around $700 but were knocked down to $500 for me. After a while, I decided I should stop ignoring them and do something. Again, me being me, I had no idea what to do.Luckily, one of the people in the billing department of my office used to work for one of the companies that rent these same machines, and get this, her job was taking care of denials. So she gave me a huge stack of appeal letters to pick and choose from. I also called Gameready and they sent me literature and journal articles supporting their products. So I wrote a great letter and sent it in, in January.

I then forgot about the letter, until another bill arrived. So I called my insurance and they agreed to "expedite" the claim. Today, I received a letter from them. Excitedly, expecting a check, I opened the letter, which was informing me that they received my letter and will let me know of their decision within 30 days. I can't imagine having to have gone through this for the surgery itself. sigh!